Please read these terms carefully. By engaging ScaleLocal Ltd to provide services, or by using our website, you agree to be bound by these terms and conditions.
In these terms and conditions:
ScaleLocal provides local SEO services including but not limited to: Google Business Profile optimisation, on-page SEO, local area page creation, content writing, link building, technical SEO, and monthly reporting.
The specific services, scope, and deliverables for each client will be set out in a proposal or statement of work agreed between the parties. We reserve the right to adjust tactics and methods within the agreed scope as we determine necessary to achieve the best results.
We do not guarantee specific positions in search engine results pages beyond the terms of our 90-day guarantee (see Section 3). Search engine algorithms change frequently and are outside our control. We commit to applying best-practice techniques and our best professional judgement at all times.
We will not use techniques that violate Google's Webmaster Guidelines ("black hat" SEO). If a client requests such techniques, we reserve the right to decline and, if necessary, terminate the agreement.
ScaleLocal offers a 90-day page 1 Google ranking guarantee subject to the following conditions:
The guarantee is at ScaleLocal's sole discretion and does not constitute a guarantee of any specific level of traffic, enquiries, or revenue.
Fees are as set out in the agreed proposal or statement of work. Unless otherwise agreed in writing:
All fees are quoted exclusive of VAT. VAT will be added at the prevailing rate where applicable.
ScaleLocal reserves the right to review and adjust fees annually with 30 days' written notice.
To enable ScaleLocal to provide the Services effectively, the Client agrees to:
Client's existing IP: All intellectual property in materials provided by the Client remains the Client's property. The Client grants ScaleLocal a licence to use such materials solely for the purpose of providing the Services.
Work product: Upon full payment of all fees, ownership of content, pages, and other deliverables created specifically for the Client transfers to the Client. ScaleLocal retains the right to reference the work in case studies and marketing materials unless the Client requests otherwise in writing.
ScaleLocal's tools and methods: Any proprietary tools, processes, templates, or methods used by ScaleLocal in delivering the Services remain the intellectual property of ScaleLocal and are licensed to the Client solely for the duration of the engagement.
Both parties agree to keep confidential any information disclosed by the other party that is marked as confidential or that ought reasonably to be considered confidential. This obligation does not apply to information that:
This confidentiality obligation survives termination of the agreement for a period of 2 years.
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited by law.
Subject to the above, ScaleLocal's total liability to the Client in respect of any claim arising under or in connection with the Agreement shall not exceed the total fees paid by the Client in the 3 months preceding the event giving rise to the claim.
ScaleLocal shall not be liable for any indirect, special, or consequential losses, including loss of profits, loss of business, loss of revenue, or loss of data, even if advised of the possibility of such losses.
ScaleLocal is not responsible for changes made to search engine algorithms by Google or other search engines, which may affect rankings despite our best efforts.
Either party may terminate the agreement by giving 30 days' written notice. There are no minimum contract periods unless otherwise agreed in the proposal.
ScaleLocal may terminate immediately if the Client:
Upon termination, all outstanding fees become immediately due. ScaleLocal will provide the Client with all deliverables completed and paid for up to the termination date.
Entire agreement: These terms, together with any agreed proposal or statement of work, constitute the entire agreement between the parties and supersede all prior discussions, representations, or agreements.
Amendments: No amendment to these terms is effective unless agreed in writing by both parties.
Waiver: Failure to enforce any provision of these terms does not constitute a waiver of that provision.
Severability: If any provision is found to be unenforceable, the remaining provisions continue in full force.
Governing law: These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Website use: Use of the ScaleLocal website is at your own risk. We make no warranty that the website will be uninterrupted or error-free. We reserve the right to modify or withdraw the website at any time without notice.
If you have any questions about these terms and conditions, please contact us: